Proactive MD

Coronavirus (COVID-19) Information

If you or a family member is exhibiting respiratory symptoms, or if you suspect a possible exposure to COVID-19, please call 1-844-784-2900 right away.

We want to empower our clients and patients with education. With the ever-evolving landscape of the COVID-19 pandemic, we hope to serve as your trusted healthcare voice. Here is what you need to know about the novel Coronavirus.

Coronavirus (COVID-19) Information & Updates from our Healthcare Insights Section


Coronavirus (COVID-19) Information


Proactive MD Patients

By this point, COVID-19 has almost certainly impacted yourself or someone you know. As you experience the many challenges brought about by this pandemic, we want you to know that you are not left to navigate this situation on your own. As a Proactive MD patient, you have a personal healthcare partner who is fully prepared to guide you through this and any other medical concern with compassion, expertise, and trust. You are only and always our priority, and we are working tirelessly to protect, educate, and support you and your family with COVID-19 in our community.

We are committed to serving as your reliable source of information regarding COVID-19 and walking alongside you in care. You are not alone in this or any other healthcare concern. Thank you for trusting us to be your partners in health and care.

A Letter from our CEO & CMO

Healthcare Insights for Our Patients

What is the Coronavirus?

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

On February 11, 2020 the World Health Organization announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, first identified in Wuhan, China. The new name of this disease is coronavirus disease 2019, abbreviated as COVID-19. In COVID-19, ‘CO’ stands for ‘corona,’ ‘VI’ for ‘virus,’ and ‘D’ for disease. Formerly, this disease was referred to as “2019 novel coronavirus” or “2019-nCoV”.

There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans.

Coronavirus Basics from the CDC

How does it spread?

The virus that causes COVID-19 is thought to spread mainly from person to person, mainly through respiratory droplets produced when an infected person coughs, sneezes, or talks. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Spread is more likely when people are in close contact with one another (within about 6 feet).

COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in many affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

Coronavirus Basics from the CDC


How can I prevent Coronavirus?

Visit the How to Protect Yourself & Others page to learn about how to protect yourself from respiratory illnesses, like COVID-19.

  • Know how it spreads
  • Wash your hands often
  • Avoid close contact
  • Cover your mouth and nose with a mask when around others
  • Cover coughs and sneezes
  • Clean and disinfect
  • Monitor Your Health Daily

How to Protect Yourself & Others | CDC

Who is at Increased Risk for Severe Illness?

  • Those who come in to close contact with someone who is known to have the virus.
  • Elderly individuals over 60, or all ages with underlying health conditions (such as Diabetes Mellitus, heart and lung diseases)

People at Higher Risk for Coronavirus from the CDC

What are the symptoms?

Anyone can have symptoms ranging from mild to severe disease, although severe illness has been more commonly observed in individuals at higher risk and immunocompromised – in some cases, they can be severe enough to require hospitalization.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19.

Coronavirus Symptoms from the CDC


When should I see a doctor?

Your Proactive MD clinician can help determine if you may have coronavirus, provide a care plan, and help you decide whether or not you should go to work. Call our Coronavirus Task Force Hotline at 1-844-784-2900 if you have recently traveled to an affected area or come in to contact with anyone confirmed to have the Coronavirus.

If you are having respiratory symptoms, you should also call our Coronavirus Hotline. While you may not have the Coronavirus, our practitioners want to treat any symptoms or illness that may be uncomfortable for you.

COVID-19 Task Force

Proactive MD has now formed a COVID-19 Task Force to prepare for a potential local outbreak. The Task Force is actively monitoring the latest data from all emerging sources – regional, federal, and international. We are also proactively preparing for potential cases, securing our supply chains, updating our clinical protocols with the emerging COVID-19 data, and preparing our clinicians for a potential outbreak.

As part of our preparations, Proactive MD recently participated in a health emergency preparedness simulation and our clinicians completed a W.H.O. Exercise focused on managing potential Coronavirus patients.


Our COVID-19 Hotline

Our Task Force is now staffing a COVID-19 Hotline where patients and employers can ask questions and be screened. If you or a family member is exhibiting respiratory symptoms, or if you suspect a possible exposure to COVID-19, please call 1-844-784-2900 right away.


World Health Organization (WHO)

On this website you can find information and guidance from WHO regarding the current outbreak of coronavirus disease (COVID-19) that was first reported from Wuhan, China, on 31 December 2019. Please visit this page for daily updates.

Visit the WHO’s Coronavirus disease (COVID-19) outbreak Website

Centers for Disease Control and Prevention (CDC) – Coronavirus Disease 2019 (COVID-19)

CDC is closely monitoring an outbreak caused by Coronavirus Disease 2019 (COVID-19) first identified in Wuhan City, Hubei Province, China.

Visit the CDC’s Coronavirus Disease 2019 (COVID-19) Website

Healthcare Insights from Proactive MD

We’re publishing posts in our Healthcare Insights section as we gather more information for you, your family, and your business.

Coronavirus (COVID-19) Information & Updates from our Healthcare Insights Section

Segments: Patients | Clients | You & Your Family | You & Your Business | Connect – News & Other Information

As our Task Force receives the latest data from all emerging sources – regional, federal, and international, this page will be updated.